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FAQs
Can I contact the course instructor?
Each online course has a section at the beginning titled "Course Orientation," where you will be directed on how to email the instructor. Rise instructors are available Monday - Friday between 8am - 4pm EST. Alternatively, you can email questions to education@buildwithrise.com, and someone will respond within one business day.
What are the minimum requirements to take an online course?
All you need is a computer and access to high speed internet!
What is Rise's policy on cheating or misrepresenting learner identiy?
The development and acquisition of knowledge are based on honesty, trust, responsibility, and respect. Rise expects members of our community to act with integrity; therefore any acts of dishonesty will be reported to your association.
What is the refund policy?
All online course purchases are non-refundable.
Where can I read more about Rise's policies?
You can read more about our policies, terms of service, and privacy policy here.